Process Improvement: A Universal Framework for Effecting Change

Today’s managers are being asked to do more with less. Their mandate is to cut expenses and eliminate resources, yet still deliver high-quality products and services that achieve big returns.

For many managers, it’s a near-impossible task. They often struggle to identify inefficiencies in their departments and resort to small cost-cutting measures that make a trivial difference to the bottom line.

This white paper explores how managers can make tremendous leaps in efficiency and cost savings—using the resources they have, within the boundaries of their existing budgets. By applying a process improvement framework to their existing workflow, managers can effect change that produces measurable results in a relatively short amount of time.